Service Guide
Here is an A-Z list of services provided by the Life Sciences IT
Application/Website Development
Here we discuss ideas for a website/application, develop it and test the website/application before it goes live. We will also provide recommendations for existing websites/applications if the original idea falls out of scope
Brightspot
We are here to help you with your Brightspot related issues!
Here is our Knowledge base of using Brightspot arranged from most used content to additional resources.
Here is our Knowledge base of using Brightspot arranged from most used content to additional resources.
Install and Support Windows and Macintosh Operating Systems
We make sure that all computers have a working and secure operating system
Keep Computers Up to Date
We will perform routinely check-ups on the computers to make sure everything is up to date
Lifecycle Management
Plan and manage the lifecycle of server hardware.
Maintain Website/Applications
Fix errors/bugs with websites/applications, create new features for websites/applications, update software and software dependencies to keep data secure
Printer Services and Resources
Here is a list of services we provide regarding printers
Purchase Hardware (Faculty & Staff)
If you want to purchase computer hardware or a printer
Security Risk Management
Identify potential security risks associated with our system, assess their impact, and develop mitigation strategies.
Software Install
We install requested software as well as approved software from BYU
System Design and Maintenance
Evaluate the computing needs of a user or project and design a solution to best meet the requirements.
Troubleshoot Network Communication
We verify that there is a network issue and work with those that are able to fully fix the issue.