RingCentral Knowledge Base
Have a Question about RingCentral? Check here First!
* this page is a work in progress as we learn more - check back often for updates!
RingCentral is an online phone system that can be downloaded on all devices (computers, laptops, ipads, mobile devices). Your RingCentral is associated with your old office number. Sign in using your NetID@byu.edu and select the single sign on option.
Download the app: https://support.ringcentral.com/download.html
Log in and use your browser: https://www.ringcentral.com/
More information and Trainings on using the Software:
BYU Campus Phone System Transition
- Includes links to download the application on your device
- Migration schedule
- Comprehensive user training by BYU Office of Information Technology
Basic RingCentral Training (14 min)
Advanced RingCentral Training (18 min)
Life Sciences RingCentral Knowledge Base
Trouble Logging in even after using your NetID and Single-sign-on option?
Let's make sure your added - Call OIT at 801-422-4000, and they will make sure migration is all taken care of and your NetID is added.
Trouble using the app or connecting a speaker/microphone?
Contact our LSIT office by sending us an email at LSCSR@byu.edu, sending us a ticket via LSIT.byu.edu, or by giving us a call at 801-422-7178.